• The New Galaxy Series

  • Galaxy Series Tower Model

Beam Tech Electronics Warranty Policy

Warranty

The manufacturing processes from material procurement through assembling and quality assurance are all according to the ISO 9001 regulations. The applied parts and components are all traceable, and the processes are all recorded. Besides the above for ensuring our manufacturing quality

Policy

We also provide the following supports:

Two-year warranty for each UPS after delivery date. Beam Tech will be responsible for free replacement of PCB in the warranty period.
1% free spare PCB of ordered quantity will be delivered along with each shipment to distributors for maintenance purpose.
Service manual will be provided to our authorized distributors, which includes repairing flow chart, trouble shooting, and other related information as reference of repairing and replacement.
Free training would be executed for our distributors' technicians upon their request. Technicians from our distributors are welcome to be sent to Beam's factory for free training. The training will include steps of assembling, test, adjustment, repairing, & replacement of Beam's UPS.

Out of
Warranty

Free labor cost for repairing will be applied even the warranty period is over. For those repairable failed components, Beam Tech would repair it with charge only at costs of key parts, such as MOSFET, IC, etc.
Cost-basis new components for replacement will be applied if new components for replacement are required. The charge would be at components cost only.
Freight cost would be shared by both sides. Each side, distributors and Beam Tech, will take one way freight cost for all repairing & replacement units or components.

Qualification

We are highly reputed in the electronics industry for over 30 years, through products such as audio and power transformers, adaptors, chargers and power supplies. Beam Tech is now one of the leading Taiwanese manufacturers of Sine wave Line Interactive / On Line Uninterruptible Power Supplies (UPS) & Sine Wave Inverters (with the capacity up to 12KVA). Beam Tech has been an ISO9002 certified company since 1996, and ISO9001 since 2002.

Satisfaction

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Our customer-oriented innovations lead us to provide a value-added UPS to increase our strategic partners' competitive edge without any compromise in quality & service. We are highly reputed in the electronics industry for over 30 years.

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We are welcome any PCB ODM/OEM requests. We are also capable of developing the related products, microprocessor based design, customized performance at the lowet price. Easy test, easy assembling, available for special design of control chips.

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Quality Control procedures are accomplished by using PCB in-circuit testers. Automatic testing equipment is used for final QC. We complete our QC policy from start to finished product